Part 03 of 6
Every enquiry answered in seconds
The trade that replies first usually gets the job. Not the cheapest, the first.
Someone who needs a job doing rarely contacts one business. They message three and go with whoever comes back first and sounds like they know what they are doing.
You are not going to win that race while you are on a job. So the system answers for you, straight away, in words that sound like you rather than like a robot. It covers every way someone can reach you: your website, WhatsApp, Facebook and Instagram.
The replies are fast but not instant to the millisecond. They land with the small pauses a real person would leave, so it reads as you getting back to someone quickly, not as an autoresponder.
It also knows what time it is: in working hours it says you are on a job and will come back shortly, and late at night it says you will come back in the morning. That reply buys you the afternoon, and the enquiry is still warm when you get to it.
What that means in practice
Every channel, one place
Website form, WhatsApp, Facebook or Instagram, they all land in the same inbox and they all get an answer in seconds. By the time you pick your phone up you have the job, the postcode and a thread already going.
Natural sounding, not like a robot
Plain English, your business name, your turn of phrase. It is written to sound like you and to get a reply, and we adjust it with you whenever you want.
It keeps the lead warm until you reply
If you are on the tools and have not come back yet, the system keeps the conversation going for you, checking in or drawing out the details you will need, so the enquiry is still live when you pick your phone up.
Ready when you are
The one who replies firstusually gets the job.
Let it answer for you while your hands are full, so the enquiry is still warm by the time you get to your phone.
Prefer to call? 07486 089930
No setup fee. No minimum contract. £195 a month, everything included.