Part 06 of 6
Customers who come back
Someone who has already had you in their house is the easiest work you will ever win. Most trades finish the job and never speak to them again.
Every finished job leaves behind someone who liked working with you and has your number. Most trades never contact them again, and a year later that customer rings whoever comes up on Google, having genuinely forgotten your name.
This is not a mailing list and it is not a newsletter. You pick a customer, choose what you want them to hear, and it goes to them.
There is a set of follow-ups that work for most trades: a seasonal reminder, a note that a service is due, an offer for sending a neighbour your way. We set the offer and the timing up for your business at the start, and after that they run.
What that means in practice
Offers and reminders, sent for you
A seasonal offer, a discount, a nudge before the weather turns. We agree what goes out and how often at the start, so it suits your trade.
Referrals made easier
An offer for sending a neighbour your way. Someone who arrives already trusting you is a far easier job to win than a stranger comparing three quotes.
A year of staying in touch
The follow-ups run through the year after a job, so you are still a name they know when the next thing needs doing.
Ready when you are
Your easiest next jobis someone you have already met.
Every customer you have finished with liked working with you and still has your number. Most trades never speak to them again.
Prefer to call? 07486 089930
No setup fee. No minimum contract. £195 a month, everything included.